FAQ

You may book online maximum 12 months, minimum 48 hours in advance, prior to your arrival pick up date. For last minute bookings which pick up time is less than 24 hours, we strongly recommend to contact us by phone for quick assistance and confirmation.

Please use our online, car booking engine at Rates & Reservations page for an instant quote and booking. Alternatively, you may call us for quick assistance.

Yes, we require 20% down payment at the time of booking to secure your price and reservation. You may pay the balance at pick up either Bank transfer, cash or by credit card.

If you require any baby/child/booster seats, snow chains; we advise to order in advance during booking to enable us hold the equipment for you. You may buy others such as optional insurance, additional driver either during booking or at pick up.

Yes, minimum rental age is 25 and maximum 75. However, younger drivers less than 28 may not be allowed to driver large vehicles.

Yes, delivery to another service point instead of car pick up one is possible. There may be minimum rental days requirement and additional one way rental fee for this type of rental depending on the pickup/drop off locations.

You receive your confirmation by email sent to your email address you provide while booking. Please make sure that you enter your email correct.

Yes, you may view, change, cancel your reservation at Rates & Reservations page by clicking on "I already have reservation" link. Otherwise, all changes need to be made after the confirmation should be replayed to our confirmation email and will take effect from the date received by i need a rent a car .com. However, if the change need to be made in less than 48 hours to pickup time, we advise you to contact us by phone which can be reached in our contact us page.

Yes, you may cancel your reservation at Rates & Reservations page by clicking on "I already have reservation" link. Depending on the date you cancel, cancellation charges may apply. Please check our cancellation policy at rental terms page.

The pickup address is provided in your confirmation. We usually meet you outside arrivals terminal unless there is an airport office.

Yes, you may pick up 24 hours in a day when you book and inform in advance.

You should present driving licence, passport and credit card for main renter, driving licence only for additional drivers.

Drivers should provide a valid national or international driver's license held at least two years.

It is required to leave a deposit to cover the insurance excess amounts (where applicable), fuel extended rentals, traffic fines. To do so, a valid credit card in the name of the lead driver, must be provided upon collection of the car or cash deposit minimum 300.00 Euro (where applicable) as a form of deposit.

Major credit cards Visa/Mastercard, cash are accepted for payment.

Vehicles are not provided full tank, but you may request pre-paid full tank at the time of booking which is going to be charged at pick up. You need to return the car empty as there is no refund for unused fuel.

Only drivers who are registered in rental agreement can drive the vehicle. If any accident occurs while non-registered driver is driving the rental car, insurance will be void.

Our cars can not be taken abroad (South Cyprus). In case of offense insurance loose validity.

Do not move the car until the police or gendarme comes. Contact us either from emergency number or office numbers immediately. We will make the arrangements for the rest.

Do not move the car and contact us either from emergency number or office numbers immediately. Depending on the breakdown reason we will either change the vehicle or make it repaired in the nearest service to you.

You may drop off the car outside departures terminal at airports unless other place stated in rental agreement.

You may drop off the car at office address, hotel, accommodation address, ports in city limits or outside city (there may be additional charge).

You may return at a different date/time, if only you inform us in advance and get our confirmation.